About Iron Phoenix
Our Story
At Iron Phoenix GHG, our journey is deeply personal, born from a path of navigating profound challenges and discovering strength in unexpected places. Our founder, having faced significant adversity and the impacts of a hidden illness from a young age, learned the true meaning of resilience. It was through the solace of gaming, the discipline of sports, and the healing power of creativity that a way forward was forged—transforming pain into purpose.
This brand is a testament to that spirit. Each product, from our mental health-inspired Resilience Gamer Hoodie to the uplifting Catch Love Like a Wave Mug, is infused with a story of perseverance. We understand that life can present formidable obstacles, and we believe in the power of small comforts and meaningful expressions to help navigate those times.
Gaming, for us, is more than entertainment—it's a pathway to recovery and connection. Sports build not just physical endurance, but mental fortitude. And embracing real-life healing, in all its forms, restores the spirit. Iron Phoenix GHG thrives on this powerful synergy, offering thoughtfully designed apparel and gifts. We are committed to accessibility and creating items that embody determination, aiming to help you reclaim your sense of self and humanity—one moment, one win, one step at a time.
Why Shop With Us?
Our mission is to inspire mental health recovery and empowerment through the positive impact of gaming, sports, and self-care. Our products are crafted with care, featuring designs intended to motivate, uplift, and support healing; they are perfect as meaningful gifts or personal treasures that resonate with your journey. We currently ship exclusively within the United States. Shipping is a flat rate of $5 for orders under $50, and free for orders of $50 or more.
Company Information
The name of our brand is Iron Phoenix GHG, which is a DBA (Doing Business As) for Go Hard Gaming Discord LLC.
The legal Go Hard Gaming Discord LLC.
We are located in Ballston Spa, NY 12020. For returns and official correspondence, please see our Contact Us or policy pages for the full street address.
Contact Us
We value your connection! For questions, support, or feedback:
You can email us at Support@ironphoenix.store.
For customer questions, you can text us at (518) 415-8496.
Our websites are: ironphoenix.store ironphoenix.etsy.com
Our Hours
Our customer support via email and text is available
Monday through Sunday from 10:00 AM to 9:00 PM EST.
We aim to reply within 4 hours during our support hours. Messages received after 9 PM EST will typically be addressed the next day. If you don’t hear back, please check your spam folder or reach out via social media.
Business and partnership inquiries should be directed to
shadowseeker@ironphoenix.store
We address business-related matters Monday through Friday, from 9:00 AM to 5:00 PM EST. Unsolicited business offers outside these hours may not receive a reply. Our online store is available for orders 24/7, and orders are typically processed within 8 business hours.
Both emails are the same person but it separates the customer emails. This will stream line the customer service.
Join Us
At Iron Phoenix GHG, every purchase supports a story of recovery, resilience, and connection. We invite you to follow our journey, share yours when you feel comfortable, and let’s rise together.