Third-Party Policy for Iron Phoenix GHG

At Iron Phoenix GHG, we’re committed to delivering high-quality, sustainable gear that inspires resilience, gaming passion, and athletic spirit. To bring you the best experience, we partner with trusted third-party services for key aspects of our operations. These partnerships are essential for running our store, sending emails, and crafting your made-to-order apparel. This policy explains who these partners are, what they do, and how they handle your information.

Our Third-Party Partners

We work with several services to power Ironphoenix.store. Shopify hosts our online store, processes your orders, and ensures a secure checkout; they manage payment processing and store your order details, such as your name and shipping address, to fulfill your purchases. Titan Email manages our email services, for example, for shadowseeker@ironphoenix.store, handling customer support emails and order confirmations you receive from us. Omnisend is used to send our marketing emails, like newsletters and promotions about gaming hats or yoga gear; they use your email address to keep you updated on new drops and community events. Our Print-on-Demand Manufacturers create your custom apparel, such as the “Respawn Yogi Bucket Hat,” after you place an order; they receive your shipping details to produce and deliver your gear directly, ensuring it is made to order. Finally, Cloudflare secures our site with SSL encryption and DNS management, protecting your browsing and checkout experience.

What They Do With Your Information

When you shop with us, interact with our site, or join our community, these partners may access limited data to help us serve you. For Order Fulfillment, Shopify and our manufacturers use your name, address, and order details to process and ship your gear. These orders are typically received daily between 9 AM and 10 PM PST and sent to production within 5 to 10 business days. For Communication, Titan Email and Omnisend use your email to send transactional messages, like shipping updates, or optional marketing content, such as mental health tips or gaming deals. For Site Performance, Cloudflare collects anonymized browsing data to keep our site fast and safe.

We do not sell your data. Our partners are bound by strict agreements to use your information only for the services they provide to us, in line with our mission to empower you responsibly.

Why We Use Third Parties

These partners help us achieve several important goals. They enable us to deliver sustainable, made-to-order products with no excess waste. They assist in keeping your shopping experience secure and seamless. They also help us connect with you, whether it’s supporting your mental health journey, gaming victories, or sports goals.

Your Rights and Choices

You have control over your data. You can Opt-Out of Omnisend marketing emails at any time by using the unsubscribe link found in each message. If you have Questions or requests, such as for data deletion, you can reach us at shadowseeker@ironphoenix.store, daily between 9 AM and 10 PM PST. For more comprehensive information on how we and our partners handle your information, please see our main Privacy Policy.

Updates to This Policy

We may update this policy as our partnerships evolve. Please check back here at ironphoenix.store/policies/third-party-policy for the latest version. This policy was last updated on March 20, 2025.