The Official "Gamer Grotto Mug" by Shadowseeker | Iron Phoenix
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Tired of plain white mugs? It's time to upgrade your cupboard with a mug that shows off your passion.
This is the perfect cup for your gaming sanctuary, designed for enthusiasts who appreciate high-quality gear in every aspect of their lives. Premium, Large-Capacity Design This glossy black mug holds a generous 15 ounces of your favorite beverage.
It's finished with a premium hard coat and a best-in-class ORCA coating, ensuring the vibrant "Gamers Grotto" artwork by Shadowseeker stays crisp and durable for years. The Ultimate Gamer Grotto Mug This is the perfect addition to your desk or game room.
Custom Gifts for Real-Life MVPs
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Pro-grade accessories, tuned for speed.
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Refund & Return Policy
Last Updated: June 24, 2025
Custom & personalized products are non-returnable unless there is a verified printing/manufacturing defect or customization error. Cancellations/changes must be requested within 24 hours of purchase.
Report any damage/defect within 30 days of delivery. Provide clear photos for verification. Refunds or replacements are issued only after inspection.
- Return window: 30 days.
- Item must be new, unused, in original packaging.
- Refunds issued after the item is received & verified.
- Return shipping is customer's responsibility.
Exchanges require the same steps as returns (RMA required). We ship the exchange once the return is received and verified.
International customers must ship returns DDP (duties paid). Duties/taxes at import are non-refundable.
Return Address (RMA Required):
Iron Phoenix GHG — Returns142 W. Milton Rd., Trailer 7
Ballston Spa, NY 12020
USA
Email: Support@ironphoenix.store
Phone: (518) 415-8496
Vendor-fulfilled items (CJ) are classified as Sports Accessories and follow the same return rules as standard products. These are not treated as custom items.
This is a quick reference. Please see our full Refund & Return Policy for complete details.